Report an issue or request a feature

What can we help with? (required)

Something's brokenAn error, something that stopped working, or a result that looks wrong. I need something newA capability that doesn't exist yet, or a change to how something works.

How urgent is it?

Is this stopping your work right now?

This helps us rate how urgent it is. It never changes how fast you can submit.

How do we reach you?

Email address (required)

We send your reference number here, and this is where we reply.

Your name optional

Phone number optional

What happened?

Tell us what you were doing, what you expected, and what happened instead. If you saw an error message, include it exactly as it appeared.

One-line summary (required)

What happened (required)

Screenshots or logs optional

Attach screenshots or log files

Drag them here, or choose them below

Up to 5 files, 10.0 MB each. PNG, JPEG, WEBP, GIF, PDF, TXT or LOG. SVG files are not accepted. With JavaScript switched off you will not see previews here — the next page lists what we received.

Please redact sensitive case information before uploading. Screenshots of case files, rosters and record systems often show names, case numbers and dates of birth. Everything you attach is read by a person on the Catomni team, and is attached to the ticket they work from.

Catomni collects your email address, your name and phone number if you give them, what you write here, and any files you attach, in order to respond to you. Submissions are read by our team; nothing is processed automatically and no automated system makes a decision about your request. Attachments are kept for 90 days after resolution and submission records for 24 months. Privacy notice · Accessibility